Infrastructure · Fulfillment & Logistics

Move From Demand to Delivery.

Inventory placement, fulfillment, carriers, last mile and returns — orchestrated as one flow, delivered through GSS capability where it operates and validated partners where it does not.

Who Does What

Demand to delivery

One Flow From Order to Doorstep — and Back.

Fulfillment is designed backwards from the channel: where the customer orders, how fast they expect it, and how a return comes home.

01
Placement
Stock positioned for the markets and channels it serves — cross-border or in market.
02
Fulfillment
Orders picked, packed and prepared to each channel’s standard.
03
Carriers
The right carrier chosen per route, service level and cost.
04
Last mile
Delivery into the customer’s hands, tracked to completion.
05
Returns
Reverse flow, inspection and restock or disposition, reconciled with the channel.

Inventory placement & fulfillment

Stock in the Right Place, Orders Out on Time.

Placement follows proven demand.

Early in a market, inventory can stay cross-border and move as orders arrive. As demand is proven, stock moves closer to the customer — into GSS-operated fulfillment where available, or a validated partner’s facility.

E-commerce fulfillment is run to each channel’s rules: packaging, labels, cut-off times and service levels.

Warehousing and inventory placement, where available
E-commerce fulfillment for marketplace, retail and D2C orders
Stock visibility shared with the commerce layer

Carrier orchestration, last mile & returns

Many Carriers, One Orchestration.

Carrier choice, shipment creation, tracking and exceptions are handled through one layer across national couriers and global express networks.

Carrier orchestration: Route-by-route carrier choice with labels, tracking and exception handling in one place.
Last mile: Delivery through national couriers and last-mile partners, to the channel’s promised standard.
Returns: Collection, inspection and restock or disposition, with the settlement adjusted on the channel.
Cross-border movement: Line haul, express and customs coordination between zones, sized to the stage of the market.

Partner-enabled execution

GSS-Operated or Partner-Delivered — Always Stated.

GSS does not own every warehouse, node or carrier in the network. Each program states which parts GSS operates and which are delivered by validated partners.

Operated by GSS

Where GSS runs the capability

Fulfillment operations in markets where GSS operates them
Carrier choice, shipment creation, tracking and exception handling through the commerce layer
Returns handling and reconciliation within GSS programs
The operating model that coordinates every partner role

Delivered by partners

Where validated partners carry the role